Loyalty - Water Street Coffee

LOYALTY

 

A loyalty rewards program for you!

Through our 25+ years serving the Kalamazoo and Portage communities, Water Street has been searching for the perfect loyalty program that would be the right fit for our customers. We wanted to set up rewards that would not only allow our loyal customers to save money, but would also provide an easy way for us all to give back to our community.

Get cash back or give back!

When you sign up for our Water Street Loyalty Rewards, you earn 3 rewards points for every dollar you spend at any of our Café locations. These points can be redeemed for cash back on your order, OR you can choose to donate a portion directly to our featured non-profit. Points may be redeemed as soon as you reach your first reward, or you can accumulate them to save even more. Thinking of taking your office out to lunch, or eyeing that beautiful Chemex coffeemaker in our retail area? With our loyalty program, you’ll see your rewards points increase with every dollar spent.

I’m in! How can I start earning points?

Enrolling in our Loyalty Program is easy! You can either ask your Barista, download the Water Street App or enroll on our website. All they will need is your name, phone number, email address, and birthday (optional) to get you signed up. You’ll start to earn points right away after your first purchase. Then on your next visit, you can enter your rewards number (your phone number) on the ipad yourself to see your points and choose how and when you’d like to redeem them. Enroll today to start earning points!

How can my non-profit be featured?

Each quarter, Water Street features a new non-profit. Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards recipient!

Using our Mobile App for Loyalty Rewards

Setting up your account

1. Download the Water Street App for iOS devices on the App Store or for Google devices on Google Play.

2. Sign up and create your profile.

3. Select a Café location and place your first order.

4. You’re now automatically enrolled in our Loyalty Rewards and will begin earning points right away.

Please note: Your rewards number won’t be populated until you’ve placed an order using the app.

Viewing your reward points

1. Login to your account on the app.

2. Select a Café location. (You won’t be able to see your rewards if one isn’t selected.)

3. From the menu, select Loyalty Program to see how many rewards points you’ve accumulated.

In the next section, we’ll show you what you can redeem with your reward points.

Redeeming your reward points

1. Select a location, add your items to your cart and head to the checkout.

2. Select Redeem Rewards at the top to see what your rewards will get you.

3. Pick what you’d like to redeem with your rewards and select Apply Rewards.

4. Proceed to the checkout to complete your order.

 

Using our Desktop App for Loyalty Rewards

Setting up your account

1. Visit our Desktop App.

2. Click on New User? Register, then complete create your profile.

3. Place your first order.

4. You’re now automatically enrolled in our Loyalty Rewards and will begin earning points immediately.

Please note: Your rewards number won’t be populated until you’ve placed an order using the app.

Viewing your reward points

1. Login to your account..

2. Select Loyalty Program from the drop down menu.

3. You can now see how many points you’ve accumulated.

In the next section, we’ll show you what you can redeem with your reward points.

Redeeming your reward points

1. Add your items to your cart, then select Checkout.

2. Select See Rewards or Apply. (Found next to your Loyalty #.)

3. Pick what you’d like to redeem with your rewards and select Apply Rewards.

4. Select Pay to complete your order.

SAVE TIME

ORDER ONLINE

OR DOWNLOAD THE APP