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FAQS

When customers purchase a membership they receive a Mug Club travel mug and tote.

Yes! We have a select number of Mug Club travel mugs available for purchase at our six café locations.

Membership benefits begin on January 1, 2023 through December 31, 2023. Additional benefits are available for members who register their Mugs with their Loyalty Rewards account.

Your travel mug serves as your Membership Card; in order to be eligible for benefits, you must bring your travel mug with you. Beverage discount only applies to beverages served in the Mug Club travel mug.

No. Member benefits are not redeemable online or through the app; they are eligible for in-store purchases only,

Members that have registered their mug with their Loyalty account are eligble to purchase a replacement mug for $30. Please email mugclub@waterstreetcoffee.com to order a replacement. Replacement mugs are limited, and not guaranteed.

No. Discounts are not valid with Mug Club membership purchases. Customers are responsible for the full price of the membership, including any shipping costs.

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