Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From July through September 2021, our Featured Charity is Western Michigan University Libraries.

Western Michigan University Libraries is the fourth largest university library system in Michigan. They provide a wide range of resources, programs and services that support the research, creative and academic pursuits of WMU and the global community.

With over 300,000 annual visitors, the University Libraries helps the community access information that fuels personal and professional discovery—from family genealogies to the history of Kalamazoo to research and innovations that can change the world.

The Libraries hosts a number of events for the WMU community and general public. From how-to workshops to local history presentations, the Libraries helps the WMU community learn through extensive research resources and unique archival, local history and special collections.

They recently hosted an online presentation, “Influenza at the Normal: WMU and the 1918 pandemic,” for community members to learn about a pandemic that’s cited as one of the worst in our history. Pandemic life was reconstructed for people in Southwest Michigan and at WMU in 1918, using the Libraries’ archival photos, historical newspapers and primary documents to tell their stories. Click here to view the presentation.

Coming fall 2021, the University Libraries will debut its recently acquired archive from award-winning, local authors David Small and Sarah Stewart with a series of community events and exhibits. To learn more, click here.

Water Street is proud to support Western Michigan University Libraries. and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270
Big Brothers Big Sisters – $875
YWCA Kalamazoo – $452
South Portage Little League – $840
Gone Boarding – $915
Wellspring/Cori Terry & Dancers – $1,164
Family Health Center – $791

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From April through June 2021, you helped raise $791 for Family Health Center.

Family Health Center (FHC) was founded in 1971 in a refurbished trailer on the Northside of Kalamazoo. With the vision of founder and longtime board member, Moses Walker, they are dedicated to being a place where all members of the greater Kalamazoo community can access quality, comprehensive, patient-centered health care.

FHC averages 50,000 unique patients per year and almost 160,000 visits per year. They accept patients without insurance and offer a sliding scale to make services more affordable.

In 2020, Family Health Center adjusted their scope of services to include COVID-19 testing and adapt ongoing services to the pandemic protocols. This year, they were able to provide an additional, targeted space for the most vulnerable populations of the community to receive vaccinations.  

Throughout the year, FHC typically hosts two large community events: the Back to School Bash and Dental Day of Caring. Last year, in light of the pandemic, they adapted to offering community testing events — large-scale drive-thru testing sites around Kalamazoo County. This year, they replicated their drive-thru testing processes into drive-thru COVID-19 vaccination events. As of March 5, 2021, Family Health Center, in partnership with Bronson, has been able to vaccinate more than 1,700 people, with more events planned in the coming weeks.

Water Street is proud to support Family Health Center and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270
Big Brothers Big Sisters – $875
YWCA Kalamazoo – $452
South Portage Little League – $840
Gone Boarding – $915
Wellspring/Cori Terry & Dancers – $1,164

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

Sexual Assault Awareness Month 2021

April is here! That means that it is Sexual Assault Awareness Month (SAAM). Water Street is proud to be an active part of helping to build more insight and conversation about many important issues and the related services available at the YWCA Kalamazoo. We are participating in the YWCA’s Sexual Assault Awareness Month (SAAM) activities again this year. This month, we will help to spread the word via Facebook, Twitter, Instagram, the “A Cup of Prevention” stickers, and lovely teal ribbons.

“A Cup of Prevention”

For the month of April, all of our to go cups will have SAAM “A Cup of Prevention” stickers to spread awareness. This month, share your photos of your Cup of Prevention on social media, and don’t forget to tag Water Street Coffee and YWCA Kalamazoo.

Denim Day

On Denim Day, April 28, we will being donating 1% of all our sales from all five of our locations to the YWCA to support the services they offer.

What is Denim Day? — The campaign was originally triggered by a ruling by the Italian Supreme Court where a rape conviction was overturned because the justices felt that since the victim was wearing tight jeans she must have helped her rapist remove her jeans, thereby implying consent. The following day, the women in the Italian Parliament came to work wearing jeans in solidarity with the victim. Peace Over Violence developed the Denim Day campaign in response to this case and the activism surrounding it. Since then, wearing jeans on Denim Day has become a symbol of protest against erroneous and destructive attitudes about sexual assault. In this rape prevention education campaign we ask community members, elected officials, businesses and students to make a social statement with their fashion by wearing jeans on this day as a visible means of protest against the misconceptions that surround sexual assault.

Teal Ribbon Campaign

The teal ribbon represents awareness about sexual assault and gives support for its victims/survivors. The display of the teal ribbons throughout the community communicates a powerful message. It is a statement that says there is no place for sexual assault anywhere in our community, and we stand with the victims/survivors. Throughout the month, we will have teal ribbons out at all our stores available for free. Come grab yours and show your support today!

Recap from Years Past

Last year we were inspired by your support and belief in your community! Even during difficult times with COVID-19, with your help, we raised $452 from April through June via our Loyalty Rewards Program. These donations help maintain and further the efforts of the YWCA’s Sexual Assault services right here in Kalamazoo.

We would like to thank everyone for their willingness to spread the word via Facebook, Twitter, Instagram, the “A Cup of Prevention” stickers, and the teal ribbons that we couldn’t hand out fast enough! We look forward to seeing how much we can raise again this year on Denim Day! It only takes one person to get a conversation started – we are confident that we have collectively started many!

The YWCA wants everyone to know that while they are always happy with the turnout for all things SAAM in April, they are constantly working for awareness and are there to help. And no, they are not just for women. Every YWCA in the nation is built around the needs of its surrounding community. In Kalamazoo, the YWCA has become an active support for sexual and domestic assault victims regardless of gender or sexual orientation, eliminating racism, and educating our children. Their facilities are secure and private and they provide on-site and off-site resources, with team members available 24/7 for anyone who needs them — even if it’s just to hear a supportive voice on the other end of a phone.

_____________________________

For more information about the YWCA and their services, please visit ywcakalamazoo.org.

Questions, comments or concerns? Contact us at media@waterstreetcoffee.com

For over 20 years, Water Street Coffee has been home to a very delicious and popular sweet treat — our handmade Incredible Bars! They are wonderful, natural peanut butter and graham cracker bars, covered with melted dark chocolate and a white chocolate drizzle.

Rich in History

You may not know that the Incredible Bar is not only a Water Street recipe, but a family recipe. Throughout the years, you have enjoyed the exact recipe from Jan Smutek—the mother of Water Street Coffee owner, Mark. As a mother of three, Jan had an arsenal of family-favorite recipes. The Incredible Bar was just too good not to share! So, with her blessing, it became one of Water Street Coffee’s very first dessert offerings.

An Incredible Treat Reimagined

Recently, our team came together to develop a new and fun way to enjoy this beloved snack. With convenience and snacking at home in mind, INCREDIBLE BAR MINIS were born! This 8 oz. jar contains yummy, frozen, bit-sized versions of the treat you know and love.

Did you say frozen? Yes! We have consumed many, MANY Incredible Bars over the years and couldn’t get over how delicious they are frozen! The best part is, with their resealable jar, you can have one or two individual bites, twist the lid back on and enjoy the rest later. Of course, you are welcome to thaw them in the fridge and snack on them chilled. Just keep in mind the shelf life decreases and you will have to eat them sooner.

Supporting New Families

Mark’s mother, Jan, was not only the reason we have this longstanding Water Street treat, she is also the inspiration for our newest giving endeavor. Jan spent many years volunteering at a local Detroit children’s hospital in the pediatric unit. In her honor, Water Street Coffee is donating 1% of our Incredible Bar Mini sales to the Bronson Hospital Mother/Baby Unit.

That’s right! When you purchase our Incredible Bar Minis you are helping to give towards this cause. Do you know someone who loves a good chocolate, peanut buttery treat? Buy an extra container to give to them! Or buy some extra containers for yourself.

BUY A CONTAINER AT A WATER STREET CAFE

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From January through March 2021, you helped raise $1,164 for Wellspring/Cori Terry & Dancers.

Founded in Kalamazoo, Michigan in 1981, under the direction of Cori Terry, Wellspring offers a unique and authentic voice in modern dance which serves to inspire, engage and educate our community. They are Southwest Michigan’s only professional modern dance company and dance academy.

Wellspring is the proud torch-bearer of the normative method of dance. Originally developed by Erick Hawkins, this method is now considered one of the most influential developments in the art form. Students who study this method are taught healthy modes of self-expression, along with teamwork, problem-solving, and full-body learning, all of which benefit their movement skills as well as their cognitive and relational functioning.

The company presents dance education, ‘learning-through-movement’ literacy education, and arts outreach programming to up to 6,000 people annually, through its Dance Academy and the Community Engagement through Dance (CETD) program.

As one of the first occupants of the Epic Center, it has been drawing people downtown for concerts, classes, the Regional Alternative Dance Festival (RADFest) and its many other events for four decades. RAD Fest brings over 250 dance artists from around the world to Kalamazoo for a weekend of live performances, masterclasses, screendance showings, and networking events. The festival will celebrate it’s 12th anniversary in March of 2021 with an all virtual festival. This program is open to the public and includes many free events.

Wellspring also presents, in collaboration with KC Ready 4s, Ready Movers for preschoolers in the Kalamazoo area. Ready Movers is a creative movement experience that teaches mindfulness and stress reduction techniques to children.

Water Street is proud to support Wellspring/Cori Terry & Dancers and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our Café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From October through December 2020, you helped raise $915 for Bangor’s Gone Boarding.

The Gone Boarding program was brought to Bangor High School in the fall of 2016. Originally developed at Forest Hills Public School in Grand Rapids, Michigan, the purpose of the program is to engage, inspire, and ultimately empower students to actively pursue their passions in the 21st century. 

Students in this program work in groups to design, construct, and learn how to ride all types of boards including: surfboards, snowboards, skateboards, longboards, stand up paddle boards, wakesurf boards, and wakeboards. They also take part in service projects involving younger students through mentoring relationships built around action sports, and partner with the community to make an impact, both locally and globally.

At the end of each school year, students get to showcase the boards they have created at the Gone Boarding x Vans Off The Wall Summer Bash. They are also given the opportunity to travel to California and tour many different action sports companies such as: Vans, Channel Islands, GoPro, Red Bull, Patagonia and Hamboards to get a real world look at the future of the action sports industry, and possible career opportunities in engineering, art, design and more.

The Gone Boarding program is an amazing experience for all involved, including the teachers. Mark Meyers, an almost 20 year Biology teacher and instructor for Bangor’s Gone Boarding says, “when I was given the opportunity to teach Gone Boarding I was a tired and burnt out teacher. Gone Boarding has changed my outlook and perspective on teaching and what it can be. I am refreshed, and I love teaching this class to my students.

Every kid should have the opportunity to experience Gone Boarding, as it allows them to fully engage with their learning and take ownership of their future.

Water Street is proud to support Gone Boarding and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270
Big Brothers Big Sisters – $875
YWCA Kalamazoo – $452
South Portage Little League – $840

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From April through June 2020, you helped raise $840 for South Portage Little League.

Established in 1957, South Portage Little League (SPLL) serves the Portage and surrounding communities with youth baseball and softball education and competitive game play. This volunteer-based organization has strong foundations in keeping youth athletics in our community. With scholarships available for players with demonstrated financial needs, their goal is that all Portage-area children should have an opportunity to play ball.

Due to COVID-19, South Portage Little League has made many changes to their regular season for 2020. With the lessening of restrictions, they were able provide free “sandlot” ball games in July and August for local youth (regardless of their previous involvement with SPLL). Those interested in participating are encouraged to follow them on Facebook for game details.

Water Street is proud to support South Portage Little League and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270
Big Brothers Big Sisters – $875
YWCA Kalamazoo – $452

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From April through June, you helped raise $452 for YWCA Kalamazoo.

YWCA Kalamazoo is a nonprofit association affiliated with YWCA USA. Founded in 1885 to provide a safe residence for young working women, the organization is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.

In the past years, through its focus on the mission of eliminating racism and empowering women, the YWCA has addressed disparities in our community through evidence-based and holistic programming.

Through direct service, outreach, and community education, the YWCA reaches over 7,500 women, children and families each year. In addition, the YWCA focuses on 1) providing services for victim of abuse (domestic violence, sexual assault and human trafficking), 2) providing high quality childcare for families, 3) advocating for race and gender equity through system change and 4) promoting maternal and child health to improve birth outcomes.

During the month of April, Water Street is participating in YWCA’s Sexual Assault Awareness Month. This month, we will help to spread the word via Facebook, Twitter, the “A Cup of Prevention” cup stickers. Water Street is proud to be an active part of helping to build more insight and conversation about many important issues and the related services available at the YWCA Kalamazoo.

Water Street is proud to support YWCA Kalamazoo and hopes you can help us in this effort.

Two Ways to Give

1) Donate your Loyalty Reward Points at a Water Street Café either in-person at a Drive-Thru or through our mobile order app.
2) You can also donate directly to YWCA Kalamazoo on their website here: ywcakalamazoo.org/donate

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270
Big Brothers Big Sisters – $875

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

As we continue to stay vigilante in our approach to operate safely and in accordance to local, state and federal guidelines, please see the following updates as they pertain to our cafés, kitchen, roaster and administrative facilities. To learn more about changes to café hours, follow us on Facebook, Twitter and Instagram, or visit our café page.

 

Date: June 22, 2021. 5:00am EST

Effective Tuesday, June 22 – According to local and state guidelines, COVID-19 restrictions have been rescinded throughout our facilities. Masks will now be optional, regardless of vaccine status, and our building capacities will be fully restored. Our team will continue to follow internal quarantine guidelines. In addition, we will follow guidelines of our Wholesale Partners when delivering coffee and servicing equipment.

To learn more, please read our COVID-19 Preparedness and Response Plan below.

We are excited to be able to share smiles again!


Updated: June 22, 2021. 5:00am EST

COVID-19 Preparedness and Response Plan Update

Introduction
Coronavirus Disease 2019 (COVID-19) is a respiratory disease caused by the SARS-CoV-2 virus. To reduce the impact of COVID-19 outbreak conditions on businesses, workers, customers, and the public, it is important for all employers to implement a plan for COVID-19 prevention and containment.

About COVID-19
Symptoms of COVID-19 Infection with SARS-CoV-2, the virus that causes COVID-19, can cause illness ranging from mild to severe and, in some cases, can be fatal. Symptoms typically include fever, cough, and shortness of breath. Some people infected with the virus have reported experiencing other non-respiratory symptoms including fatigue, body aches, headache, loss of taste or smell, sore throat, congestion, nausea, vomiting and diarrhea. Other people, referred to as asymptomatic cases, have experienced no symptoms at all. According to the CDC, symptoms of COVID-19 may appear in as few as 2 days or as long as 14 days after exposure.

How COVID-19 Spreads
The virus is spread mainly from person to-person, including:

■ Between people who are in close contact with one another (within about 6 feet).
■ Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Additionally, COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in many affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected. People are most contagious 48 – 72 hours before experiencing symptoms. 

With this knowledge in hand Water Street Coffee Joint is committed to providing a safe workplace and a safe place for customers to enjoy high quality food and beverage. As we welcome the public into our spaces here are the precautions and measures we are implementing to keep everyone safe.

Vaccinations
There are several vaccinations that have proven highly effective against COVID-19. Persons having attained a fully vaccinated status have different requirements as recommended by the CDC and local health department.  

**“Fully Vaccinated” for the purposes of this guidance, the CDC states people are considered fully vaccinated for COVID-19 ≥ 2 weeks after they have received the second dose in a 2-dose series (Pfizer-BioNTech or Moderna), or ≥ 2 weeks after they have received a single-dose vaccine (Johnson and Johnson [J&J]/Janssen).† This guidance applies to all fully vaccinated people. However, people should discuss with their provider if they have any questions about their individual situation, such as immunocompromising conditions or other concerns.

Infection Prevention Measures

Prescreening
Employees. Every employee must complete a pre-shift screening and self-report any COVID-19 symptoms or potential exposure to a confirmed COVID-19 patient or person experiencing any COVID symptoms. In the event of an affirmative response to any of the pre-screening questions, the employee will not be allowed to begin work. To return to work they must be fever free for 24 hours without use of medicine that reduces fever, other symptoms have improved (for example, when cough and shortness of breath have improved) and at least ten days have passed since symptoms first appeared or their last known exposure. An employee may return after 7 days, as long as they have also received a negative COVID-19 test result.

Vendors. All vendors must respond to a pre-screening health questionnaire before gaining access to facilities. In the event of an affirmative response, vendors are to contact Water Street Coffee by phone to make alternative arrangements. 

Customers. All customers are required to review a pre-screening questionnaire. In the event of an affirmative response, they are not to access the building. Orders should be placed remotely and arrangements made for contactless delivery.

Hand Washing
Employees. All employees have been trained on proper hand washing protocol. They wash their hands at the start of each shift, after using the restroom, and after contact with any high volume touch points. They commit to washing their hands often with soap and warm water for at least 20 seconds.  Soap and single use paper towels are provided and fully stocked at all hand washing stations. 

Vendors. Vendors are given access to our fully stocked handwashing stations. They are to wash their hands upon arrival and after any contact with high touch points. 

Customers. Customers have access to fully stocked handwashing sinks in our restrooms.

Cleaning
Employees. Will continue all our health department recommended cleaning protocols, but with increased frequency and thoroughness. Contact surfaces in public spaces are disinfected frequently. Sanitizer buckets are changed frequently per manufacturer’s guidelines. Our quat sanitizer for dishes and bleach water preparations are approved by the CDC for this use. Staff are disinfecting high-touch places like doorknobs, countertops, light switches, steering wheels, coffee scoops, refrigerator handles, portafilters, coffee brewing equipment, credit card swipers, telephones, chairs, tables and the like.

Personal Protective Equipment
Employees. Face masks are optional for our employees. Unvaccinated staff are provided with a free, reusable face mask by request. 

Vendors. Face masks are optional.

Customers. Face masks are optional.

Capacity limits, Curfews and Social Distancing
Effective June 22, 2021 the State of Michigan no longer requires COVID-related capacity limits or curfews at restaurants.

Designated Compliance Coordinator
Each shift has a designated COVID-19 Compliance Coordinator. They are responsible for ensuring compliance with all actions described in this Preparedness and Response plan during the shift. They are also responsible for monitoring daily operations and appropriately escalating any safety issues to management.   

Customers that notice any safety issues or areas for improvement may speak with the on-shift Compliance Coordinator. If they would like to submit concerns remotely they may do so by email operations@waterstreetcoffee.com or calling the business office at 269-488-7178.

Remote work and travel
Essential frontline work and essential local travel will continue as regularly scheduled.  

Remote work remains optional for select positions. Water Street Coffee business related travel is optional and assessed on a case by case basis.  

Reporting COVID-19
Water Street Coffee Joint is committed to the safety of our employees and customers. If someone entering our facility poses a threat to the health and safety of others in the building we will require them to leave.  

Employees are required to immediately call the Manager On Call if a positive COVID case enters any Water Street Coffee facility. Within 24 hours Water Street Coffee Joint will notify any co-workers, contractors, suppliers, or customers, to the best of our ability, who may have come into contact with the person with a confirmed case of COVID-19, while maintaining confidentiality/anonymity of the infected person whenever possible.

Plan Updates and Expiration
This Plan responds to the COVID-19 outbreak.  As this pandemic progresses, Water Street Coffee Joint will update this Plan and its corresponding processes.

This Plan will expire upon conclusion of its need, as determined by Water Street Coffee Joint and in accordance with guidance from local, state, and federal health officials.


Date: June 1, 2021. 5:00am EST

Effective Tuesday, June 1 – According to local and state guidelines, we are revising certain capacity and social distancing limits at our cafés. Here is a brief highlight of the changes:

• No outdoor dining capacity limits
• Indoor dining parties are no longer limited to 6 individuals, as long as the group does not exceed the total café capacity
• Our Downtown café indoor seating capacity is now 25 individuals

To learn more, please read our COVID-19 Preparedness and Response Plan.


Date: May 15, 2021. 9:00am EST

Effective Saturday, May 15 – According to the recent order from the MDHHS, customers who are fully vaccinated are not required to wear a mask in our cafés or outdoor patios.

To learn more, please read our COVID-19 Preparedness and Response Plan.


Date: March 5, 2021. 6:00am EST

Effective Friday, March 5 – According to the recent order from the MDHHS, Water Street Coffee indoor dining capacities will expand to 50% of our normal limit. Please remember to wear your mask when you are not eating or drinking, practice social distancing and limit groups to no more than 6 individuals.

To learn more, please read our COVID-19 Preparedness and Response Plan.


Date: January 29, 2021. 6:00pm EST

Effective Monday, February 1 – According to the recent order from the MDHHS, Water Street Coffee indoor dining will re-open with a 25% capacity limit. Please remember to wear your mask, practice social distancing and limit groups to 6 individuals.

To learn more, please read our COVID-19 Preparedness and Response Plan.


Date: November 16, 2020. 5:00pm EST

Effective Wednesday, November 18 – According to the recent order from the MDHHS, all Water Street Coffee indoor dining areas will be closed. Customers are still welcome to enter our cafés to place to-go orders and pick up online or mobile orders. In addition, our outdoor patio seating will remain open for customers, as long as capacity does not exceed 6 persons per table.

Proper social distancing and face coverings, such as masks, are still required when indoors or while utilizing our outdoor patio areas. To learn more, please read our COVID-19 Preparedness and Response Plan.


Date: July 29, 2020. 6:00am EST

We have been so excited to see our customers inside again! Remember, we must require customers to wear masks to enter our cafés, according to Executive Order No. 2020-147. Thank you for your understanding and kindness towards our baristas during this time. Stay safe and healthy!


Date: July 2, 2020. 6:00am EST

Effective Thursday, July 2 – According to Executive Order No. 2020-143, alcoholic beverages ordered at our Downtown, Oakland and Portage locations will be delivered via table service.


Date: June 8, 2020. 6:00am EST

Effective Monday, June 8 – All Water Street Cafés officially re-open to the public! According to local government guidelines, we have implemented many safety precautions, including limiting our building capacities by 50%.


Date: May 26, 2020. 7:00am EST

Our Borgess Café officially re-opens! Plus, our Oakland Café will now open at 6am Monday – Friday. See our Borgess Café hours below. For individual café hours, click here.

Borgess Café
Monday – Friday: 7am – 2pm
Saturday – Sunday: 7:30am – 2pm


Date: May 14, 2020. 8:00am EST

Due to the COVID-19 pandemic, we have noticed delays in shipping from our carrier services over the past couple of weeks. Our Water Street Coffee production team works diligently to ensure customer orders are prepared and shipped in a timely manner. If you have questions regarding tracking information of your items, please contact our production department at (269) 488-2802 or via email at orders@waterstreetcoffee.com.


Date: May 11, 2020. 8:00am EST

Effective today we are extending our café hours! Our Portage and Oakland locations will be open until 6pm daily. And our Sprinkle Rd Drive-Thru will be open until 5pm daily. Full café hours are below.

Oakland Café (online or phone order pick-up only)
Monday – Sunday: 7:00am – 6:00pm

Portage Drive-Thru
Monday – Friday: 6:30am – 6:00pm
Saturday – Sunday: 7:00am – 6:00pm

Sprinkle Rd Drive-Thru
Monday – Saturday: 6:00am – 5:00pm
Sunday: 7:00am – 5:00pm

Downtown Café (online or phone order pick-up only)
Monday – Saturday: 7:30am – 5:00pm
Sunday: 8:00am – 5:00pm

Borgess Café
closed


Date: May 10, 2020. 8:00am EST

Our Portage Café will now have a table on the patio near the front door available for customers to walk to pick up their items. Choose “patio” at checkout on our mobile app and call us when you arrive.


Date: April 20, 2020. 7:30am EST

Water Street Coffee Joint Downtown has re-opened with the following hours:
Monday – Saturday: 7:30am – 5pm
Sunday: 8am – 5pm.


Date: March 22, 2020. 12:00pm EST

Effective Sunday, March 22 – Water Street Coffee Joint Downtown will be closed indefinitely.

Effective Sunday, March 22 at 12:00pm – Water Street Coffee Joint Borgess will be closed indefinitely.

Effective Monday, March 23 – Water Street Coffee Joint Portage will transition to Drive Thru Only.

Effective Monday, March 23 – Water Street Coffee Joint Oakland and Portage will no longer be serving take out beer and wine.


Date: March 18, 2020. 4:00pm EST

No Water Street employee is required to work at this time. Water Street Coffee is operating in compliance with all federal and state mandates related to COVID-19. We are open at this time for employees that want to and/or need to work.


Date: March 16, 2020. 2:30pm EST

Café Hours

Effective Monday, March 16 all coffee shops will close at 5pm everyday. For individual café hours, click here.

Effective Monday, March 16 at 3pm all coffee shops will close their dining areas and will be take-out orders only. In compliance with a statewide order, customers will not be allowed to dine in.

Action Water Street Coffee is Taking:

1) All employees are washing hands frequently.
2) Disinfecting counters, tables and high-traffic surfaces with the appropriate sanitizing solution.
3) Monitoring personal health.
4) Temporarily not accepting customer-owned mugs. We will, however, still honor the travel mug discount.
5) Access to cream, sugar and other coffee condiments has been removed. Our baristas will individually add by request.
6) Training classes, all-staff meetings, roaster tours, food tastings and the like are all postponed indefinitely.
7) All staff that are capable of working remotely will do so.
8) All wholesale coffee calibrations and non-essential maintenance are postponed indefinitely.
9) All Water Street Coffee related travel is on hold indefinitely; this includes airline travel, as well as interstate and non-essential local travel. Water Street local deliveries will occur as regularly scheduled, with delivery drivers executing all required hand washing and sanitizing protocols.

How Can You Help Stay Healthy?

1) Wash your hands frequently.
2) Stay home if you are sick.
3) Cover coughs and sneezes.

Ways You Can Purchase Goods:

1) TAKE-OUT
2) Use low-contact payments, like Apple Pay.
3) Use our ORDERING APP to order and pay ahead for pick-up.
For DESKTOP, click here.
For MOBILE, download from App Store or Google Play.
4) Order bagged coffee through our online Coffee Subscription and have it shipped to your home.
5) Purchase gift cards for use at a later time.
6) Visit Drive-Thru’s at the following locations:
PORTAGE DRIVE-THRU: 245 W. Centre Ave. | ph: (269) 271-1900
SPRINKLE RD DRIVE-THRU: 2603 S. Sprinkle Rd. | ph: (269) 532-5325

ALCOHOL PURCHASES AT PARTICIPATING CAFES:
With the exception of sealed wine and beer to take away, all alcohol sales will cease during this time.

As we lock arms with our baristas, roaster staff, kitchen workers and administrative team to navigate the unknown weeks ahead, we ask for your partnership with Water Street and other local small businesses to support them how you can.

Thank you for your support!

Sincerely,

Water Street Coffee

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate directly to our Featured Charity. From January through March 2020, you helped raise $875 for Big Brothers Big Sisters.

In 1958, representatives from the Kalamazoo Junior Chamber of Commerce and Kalamazoo Public Schools founded Big Brothers of Greater Kalamazoo. In the mid-70s they added services for girls and became Big Brothers Big Sisters (BBBS). Since then, they have grown to become the largest BBBS in Michigan, providing children, ages 6-18, one-to-one mentoring in Kalamazoo, Allegan, Calhoun, and Van Buren counties.

Big Brothers Big Sisters provides mentoring services to over 800 children every year. Whether it’s playing sports together, going on a hike, reading books, grabbing a slice of pizza or simply giving advice and inspiration, the goal of Big Brothers Big Sisters is to empower children to achieve their full potential. The BBBS staff also work with volunteers to provide ongoing training and support to promote longevity and to ensure child safety.

After just one year with a mentor, 98% of children report increased self-confidence, perform better in school and 100% of children intend to graduate high school.

At the annual Bowl for Kids’ Sake event, taking place February and March across Kalamazoo, Allegan, Calhoun and Van Buren Counties, bowlers (serious and less serious) raise funds and join the BBBS team for a bowling party to celebrate their successful fundraising for Big Brothers Big Sisters. Learn more here.

Water Street is proud to support Big Brothers Big Sisters and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.