Possible delays in shipping may occur due to COVID-19.

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From April through June, our Featured Charity is YWCA Kalamazoo.

YWCA Kalamazoo is a nonprofit association affiliated with YWCA USA. Founded in 1885 to provide a safe residence for young working women, the organization is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.

In the past years, through its focus on the mission of eliminating racism and empowering women, the YWCA has addressed disparities in our community through evidence-based and holistic programming.

Through direct service, outreach, and community education, the YWCA reaches over 7,500 women, children and families each year. In addition, the YWCA focuses on 1) providing services for victim of abuse (domestic violence, sexual assault and human trafficking), 2) providing high quality childcare for families, 3) advocating for race and gender equity through system change and 4) promoting maternal and child health to improve birth outcomes.

During the month of April, Water Street is participating in YWCA’s Sexual Assault Awareness Month. This month, we will help to spread the word via Facebook, Twitter, the “A Cup of Prevention” cup stickers. Water Street is proud to be an active part of helping to build more insight and conversation about many important issues and the related services available at the YWCA Kalamazoo.

Water Street is proud to support YWCA Kalamazoo and hopes you can help us in this effort.

Two Ways to Give

1) Donate your Loyalty Reward Points at a Water Street Café either in-person at a Drive-Thru or through our mobile order app.
2) You can also donate directly to YWCA Kalamazoo on their website here: ywcakalamazoo.org/donate

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270
Big Brothers Big Sisters – $875

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

Update May 20, 2020 we now have a NEW portal for placing Home Delivery orders. You can check it out here.

These are unusual times. As a small, local business we’re doing our best to adapt to safety precautions as well as to our customer’s needs. To that end, Water Street is going to start offering contact-less home delivery.

How it works

Orders can be placed anytime on Tuesday, Thursday or Sunday for next day delivery. Fill your shopping cart as usual with all your favorite Water Street Coffee Joint goodies. You’ll be prompted for your delivery, payment and contact information. Once paid, you’ll receive an email confirmation. Then, sit back and wait for your Water Street consumables to arrive the next day between 11:00am and 2:00pm. You’ll receive a text once your delivery is on your porch.

FAQs

Wait, aren’t we all supposed to stay home?

Yes, we are, but all of the executive orders consider food pick up and food deliveries essential. We’re allowed to bring you food, and we want to!

Of course, our top priority is everyone’s safety and well being. We’re following all recommended protocol for safety. Additionally, all of our staff currently working have chosen to be here for you. None of them have been required to work. 

We are still just as passionate about creating delicious food and high-quality coffee and getting it to you. That hasn’t changed.

What can I order?

Anything that is available in the HOME DELIVERY portal can be delivered to your home! Right now, this includes all current food menu items, bagged coffee and loose-leaf tea. At this time, we cannot deliver espresso beverages.

How does the ordering and delivery schedule work?

Place your order any time on Sunday, Tuesday or Thursday for a next day delivery.  Which means food will arrive on your door step on Monday, Wednesday or Friday. The delivery window is between 11:00am and 2:00pm. This means your food may arrive any time during that window. We’ll text you once your order has arrived, so you can retrieve it.

Can I order for delivery to a place of business?

You sure can. There is a spot for delivery directions when placing your order if you need to specify which entryway is best. Deliveries are contact-less, so just like a home delivery, we’ll leave your order at your place of business and immediately text you.

What happens next?

Your delicious Water Street consumables will be transported in our refrigerated vehicles and will arrive prepared and cold. Pop them in your refrigerator right away.  When you’re ready to enjoy, we’ve included directions for items that need re-heating, think breakfast burrito or spinach turnover. For items like fruit salad or chocolate walnut oat bars, these are ready to eat! Plate up your desired portion and enjoy!

Where do you deliver?

We have an eight mile delivery radius from our kitchen located at 6938 Elm Valley Drive. This includes all of downtown Kalamazoo and most of Portage and Mattawan. The ordering system will alert you if your location is outside the delivery radius.

Is there a minimum order?

No, but there is a $10 delivery fee for orders under $40, so we recommend stocking up. Most of our prepared food items will last about a week in your refrigerator, so we recommend “shopping” for the entire week in one delivery.  Also, if you’re not sure what else you need– toss an extra bag of coffee into your cart. You certainly don’t want to run out of beans!

What if I have questions about my order?

Once your order is placed, you will receive a confirmation email. There is also a spot on your order to make notes; this information goes directly to our team at the kitchen. If you’d like to speak to someone in the kitchen, call on Monday, Wednesday or Friday mornings between 6:00 am and 11:00 am at 269-373-6904.

Can I place a Home Delivery Order order using your app?

Not at this time.

Where do I place my order again?

Place your online order here!

How do I heat all this delicious food?

Heating instructions will be included with your delivery. In case you misplace them you can also find instructions here.

Date: May 11, 2020. 8:00am EST

Effective today we are extending our café hours! Our Portage and Oakland locations will be open until 6pm daily. And our Sprinkle Rd Drive-Thru will be open until 5pm daily. Full café hours are below.

Oakland Café (online or phone order pick-up only)
Monday – Sunday: 7:00am – 6:00pm

Portage Drive-Thru
Monday – Friday: 6:30am – 6:00pm
Saturday – Sunday: 7:00am – 6:00pm

Sprinkle Rd Drive-Thru
Monday – Saturday: 6:00am – 5:00pm
Sunday: 7:00am – 5:00pm

Downtown Café (online or phone order pick-up only)
Monday – Saturday: 7:30am – 5:00pm
Sunday: 8:00am – 5:00pm

Borgess Café
closed


Date: May 10, 2020. 8:00am EST

Our Portage Café will now have a table on the patio near the front door available for customers to walk to pick up their items. Choose “patio” at checkout on our mobile app and call us when you arrive.


Date: April 20, 2020. 7:30am EST

Water Street Coffee Joint Downtown has re-opened with the following hours:
Monday – Saturday: 7:30am – 5pm
Sunday: 8am – 5pm.


Date: March 22, 2020. 12:00pm EST

Effective Sunday, March 22 – Water Street Coffee Joint Downtown will be closed indefinitely.

Effective Sunday, March 22 at 12:00pm – Water Street Coffee Joint Borgess will be closed indefinitely.

Effective Monday, March 23 – Water Street Coffee Joint Portage will transition to Drive Thru Only.

Effective Monday, March 23 – Water Street Coffee Joint Oakland and Portage will no longer be serving take out beer and wine.


Date: March 18, 2020. 4:00pm EST

No Water Street employee is required to work at this time. Water Street Coffee is operating in compliance with all federal and state mandates related to COVID-19. We are open at this time for employees that want to and/or need to work.


Date: March 16, 2020. 2:30pm EST

Café Hours

Effective Monday, March 16 all coffee shops will close at 5pm everyday. For individual café hours, click here.

Effective Monday, March 16 at 3pm all coffee shops will close their dining areas and will be take-out orders only. In compliance with a statewide order, customers will not be allowed to dine in.

Action Water Street Coffee is Taking:

1) All employees are washing hands frequently.
2) Disinfecting counters, tables and high-traffic surfaces with the appropriate sanitizing solution.
3) Monitoring personal health.
4) Temporarily not accepting customer-owned mugs. We will, however, still honor the travel mug discount.
5) Access to cream, sugar and other coffee condiments has been removed. Our baristas will individually add by request.
6) Training classes, all-staff meetings, roaster tours, food tastings and the like are all postponed indefinitely.
7) All staff that are capable of working remotely will do so.
8) All wholesale coffee calibrations and non-essential maintenance are postponed indefinitely.
9) All Water Street Coffee related travel is on hold indefinitely; this includes airline travel, as well as interstate and non-essential local travel. Water Street local deliveries will occur as regularly scheduled, with delivery drivers executing all required hand washing and sanitizing protocols.

How Can You Help Stay Healthy?

1) Wash your hands frequently.
2) Stay home if you are sick.
3) Cover coughs and sneezes.

Ways You Can Purchase Goods:

1) TAKE-OUT
2) Use low-contact payments, like Apple Pay.
3) Use our ORDERING APP to order and pay ahead for pick-up.
For DESKTOP, click here.
For MOBILE, download from App Store or Google Play.
4) Order bagged coffee through our online Coffee Subscription and have it shipped to your home.
5) Purchase gift cards for use at a later time.
6) Visit Drive-Thru’s at the following locations:
PORTAGE DRIVE-THRU: 245 W. Centre Ave. | ph: (269) 271-1900
SPRINKLE RD DRIVE-THRU: 2603 S. Sprinkle Rd. | ph: (269) 532-5325

ALCOHOL PURCHASES AT PARTICIPATING CAFES:
With the exception of sealed wine and beer to take away, all alcohol sales will cease during this time.

As we lock arms with our baristas, roaster staff, kitchen workers and administrative team to navigate the unknown weeks ahead, we ask for your partnership with Water Street and other local small businesses to support them how you can.

Thank you for your support!

Sincerely,

Water Street Coffee

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate directly to our Featured Charity. From January through March 2020, you helped raise $875 for Big Brothers Big Sisters.

In 1958, representatives from the Kalamazoo Junior Chamber of Commerce and Kalamazoo Public Schools founded Big Brothers of Greater Kalamazoo. In the mid-70s they added services for girls and became Big Brothers Big Sisters (BBBS). Since then, they have grown to become the largest BBBS in Michigan, providing children, ages 6-18, one-to-one mentoring in Kalamazoo, Allegan, Calhoun, and Van Buren counties.

Big Brothers Big Sisters provides mentoring services to over 800 children every year. Whether it’s playing sports together, going on a hike, reading books, grabbing a slice of pizza or simply giving advice and inspiration, the goal of Big Brothers Big Sisters is to empower children to achieve their full potential. The BBBS staff also work with volunteers to provide ongoing training and support to promote longevity and to ensure child safety.

After just one year with a mentor, 98% of children report increased self-confidence, perform better in school and 100% of children intend to graduate high school.

At the annual Bowl for Kids’ Sake event, taking place February and March across Kalamazoo, Allegan, Calhoun and Van Buren Counties, bowlers (serious and less serious) raise funds and join the BBBS team for a bowling party to celebrate their successful fundraising for Big Brothers Big Sisters. Learn more here.

Water Street is proud to support Big Brothers Big Sisters and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037
West Michigan Cancer Center & Institute for Blood Disorders – $1,270

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

 

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. With your help, we raised $1,270 for West Michigan Cancer Center & Institute for Blood Disorders.

In 1994, Borgess Health Alliance and Bronson Healthcare Group opened the doors of West Michigan Cancer Center & Institute for Blood Disorders (WMCC). This fulfilled the hospitals’ joint vision to provide a cutting edge treatment facility for the community. The new center immediately made a positive difference in the health and lives of area residents and the collaboration ensured that the best treatment capabilities.

“Our vision,” says Anne Witherspoon, Developmental Director, “is to deliver exceptional, comprehensive and integrated care to patients throughout the region.” On average, WMCC sees 4,000 new patients each year. In addition, approximately 500 patients walk through the doors of the downtown Kalamazoo facility every day.

In the 25th year of service, WMCC has gone through many advancements to provide the best possible cancer and hematology care to the patients in this community. Currently, more than 90% of individuals diagnosed with cancer in the region receive their treatment at WMCC.

This summer, WMCC partnered with the Kalamazoo Growlers to have a “Strike Out Cancer Night” where thousands of their patients were treated to a free night at the ballpark. WMCC and the Growlers anticipate holding this event again in 2020.

Water Street is proud to support West Michigan Cancer Center & Institute for Blood Disorders and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329
Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) – $1,037

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

 

 

Loyalty Rewards WMCC

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. From October through December, our Featured Charity is West Michigan Cancer Center & Institute for Blood Disorders.

In 1994, Borgess Health Alliance and Bronson Healthcare Group opened the doors of West Michigan Cancer Center & Institute for Blood Disorders (WMCC). This fulfilled the hospitals’ joint vision to provide a cutting edge treatment facility for the community. The new center immediately made a positive difference in the health and lives of area residents and the collaboration ensured that the best treatment capabilities.

“Our vision,” says Anne Witherspoon, Developmental Director, “is to deliver exceptional, comprehensive and integrated care to patients throughout the region.” On average, WMCC sees 4,000 new patients each year. In addition, approximately 500 patients walk through the doors of the downtown Kalamazoo facility every day.

In the 25th year of service, WMCC has gone through many advancements to provide the best possible cancer and hematology care to the patients in this community. Currently, more than 90% of individuals diagnosed with cancer in the region receive their treatment at WMCC.

This summer, WMCC partnered with the Kalamazoo Growlers to have a “Strike Out Cancer Night” where thousands of their patients were treated to a free night at the ballpark. WMCC and the Growlers anticipate holding this event again in 2020.

Water Street is proud to support West Michigan Cancer Center & Institute for Blood Disorders and hopes you can help us in this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

 

 

 

Farmer's Market

Check out our list of local produce and farms!

Crisp Country Acres – Holland, MI

Great Lakes Potato Chips – Traverse City, MI

Harrison Pickle Company – Kalamazoo, MI

Jack and Jill’s Maple Farm – Paw Paw, MI

Michigan Egg – Kalamazoo, MI

The Old Home Place- LaGrange, IN

Shades of Lavender- Mattawan, MI

Silverbeet – Bangor, MI

Read more about Silverbeet!

2019 Costa Rica Origin Trip

By Seth Chapman (Roast Master)

Once again, on Water Street’s behalf, I set out for the coffeelands of Costa Rica, this time to expand and strengthen my relationships with both the coffee and the producers who put so much love and attention into their crop. This was my second time visiting, although this year’s visit began a few weeks earlier in the year which would allow me to experience some things I had not in years past, such as a wet mill in operation and parts of some coffee farms with trees still loaded with coffee cherries. The trip was full of adventure, friendships both new and old, and plenty of opportunity to dive in and immerse myself in all the details and subtleties of Costa Rican coffee, including how the harvest is going this year, what varieties and coffee processing methods are favored by each producer, what this year’s coffees are tasting like and what scores they are achieving, one-on-one time with roasters and coffee producers, and of course, cuppings of coffee from a handful of Costa Rica’s finest producers.

Video by Josiah Holroyd

Although I visited West Valley and Tarrazu, two of Costa Rica’s growing regions, the theme of lower yields is country-wide. This is not unexpected, though. The Arabica coffee plant, coffea arabica, goes through natural cycles of production where every two years there is an increase in production, followed by lower yields the next season. The 2018/2019 crop was one of more modest proportions, down about 20%, but that does not mean a decrease in quality. In fact, quality can be increased during low production years as the plant puts its nutrients into fewer cherries, allowing them to mature with more full, bigger flavor. During my time there I cupped 34 different coffees. A rather wide range of coffees were evaluated, some great for blending, others superb examples of the full potential of Costa Rican coffee. I visited a number of farms and producers during the week of March 3, 2019, as well as Cafe Imports’ new office located in the capitol of San Jose. What I found interesting is that each producer and each farm is, in essence, working toward the same goal: producing quality coffee for export. That being said, there are so many steps and opportunities along the way for each producer to implement their own techniques and practices that they employ on their farm which they believe will result in the best coffee they can produce. This yields more income, a healthier and happier life for both the producers and the surrounding environment, and more freedom to continue to excel, experiment and explore.

Tarrazú, Costa Rica

Edgar and Martin of El Pilon and La Chumeca instantly recognized me as I arrived at their farm, and approached me with open arms. The amount of appreciation and level of genuine care they show toward myself and others in the group is palpable. They are truly happy to share their work with others and take you in as one of their own. They also strongly believe in producing naturally processed coffee. So much so that they utilize the process for 100% of their crop. This process uses much less water than other processing methods, and is what makes their setup so simple and effective. This time around was fun because not only did I get to witness the process firsthand, but I was actually asked to help! The two are also heavily experimenting with alternative processing methods such as anaerobic fermentation and extended drying times.

Carlos, Anna, and their son Gabriel run La Pira de Dota in Costa Rica’s Tarrazu region. They are serious about coffee, but are always smiling and poking fun at each other, keeping the mood light and joyful. Their approach to coffee processing involves farming without any pesticides, herbicides, or fungicides, controlling pests naturally. Carlos utilizes local microorganisms to create a liquid fertilizer that can be applied to coffee plants to control pests and accelerate growth. The solution is an environmentally friendly alternative to agrochemicals, reducing environmental contamination, production costs, and improving social relations in the farming community.

I also spent some time with Daniela Guttirez of La Montana de Tarrazu, and Marcia and Hugo Naranjo of La Candelilla. Truly inspirational producers. Cupping and evaluation of coffees happened at Oxcart Coffee, an extension of Cafe Imports, based in San Jose. This trip would not have been possible without my coffee family there, in particular Matt, Francine, and Luis. Their new Oxcart office greatly increases their presence in Costa Rica, and also serves as a “place to process and evaluate samples, meet with producers, and file all the necessary paperwork involved in shipping green coffee internationally, but it also gives us a hummingbird’s-eye view of the year’s crop and the producers’ triumphs and tribulations all year long.” Being able to take part in this year’s evaluation of coffees is an honor, and also gives me the opportunity to book or purchase coffee on the spot. A truly humbling opportunity.

West Valley, Costa Rica

La Perla del Cafe, located in Costa Rica’s West Valley, is operated by Don Carlos, a third-generation producer. Carlos strongly believes in maintaining a pure line of coffee variety so as not to mix varietals, and thus flavor and coffee characteristics. He does this by paying close attention to pruning and plot renovation, and not wasting time with old coffee plants. Carlos draws the analogy of production between coffee plants and cows; calves are much better producers of milk than an old cow, and the same applies to coffee plants.

Perhaps the crowning jewel was my return and reuniting with the Aguilera Brothers. I am greeted by Felipe and Juan, two of the brothers. Instantly Felipe recognized me from last year’s trip, and he gave me a big thumbs up and a big, friendly smile. Felipe speaks a little bit of English, so I was able to chat with him for a bit. He showed me his new coffee roaster that he acquired a few months back, and explained how he roasts coffee for his neighbors and sells it at a local market. Before departing I presented him with a bag of his coffee from Finca Angelina that Water Street purchased and roasted from last harvest. The highest quality green coffee is sold for export, so it isn’t often that the Aguilera Brothers are able to drink their own coffee. This makes for a very special opportunity. Bringing things full circle for both roaster and producer is a beautiful and unique experience, and I am happy to give back.

This is our fourth consecutive year working with the Aguilera brothers. Cupping out the coffees from the farms we visited and engaging in impactful conversations with fellow coffee industry professionals and the producers themselves brings things full circle, and makes real relationships evolve and grow. It is truly how we make our decision in purchasing our Costa Rican coffee for our special Fresh Crop program. It is our goal to serve these coffees to you in the most honest, transparent fun way, so you can get as authentic an experience as I did in Costa Rica, right here in Kalamazoo.

Visit the Shop for Costa Rica Honey Finca Angelina

To read about Costa Rica Origin Trip from 2018, CLICK HERE.

Give back with every sip!

When you sign up for Water Street’s Loyalty Rewards, you earn three reward points for every dollar you spend at any of our café locations. These points can be redeemed for discounts, OR you can choose to donate a portion directly to our Featured Charity. With your help, we raised $1,037 for Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN).

Kalamazoo County Child Abuse and Neglect Prevention Council (KCAN) started in March 1976 by volunteers from the Service Club (now Junior League of Kalamazoo). The council was formed in response to the concern of many agencies within the county about the issues of child abuse and neglect. Their mission is “to educate and advocate for the prevention of child abuse and neglect and prevent child abuse before it happens.”

KCAN provides a variety of community and educational programs, including sexual abuse prevention programs for young children and specialized training to teach professionals who work with children how to identify and report child abuse and neglect. Other programs include public awareness campaigns, special events/outreach activities and partnering with local and state government officials to advocate for child safety policies and more.

Every year, KCAN invites people and businesses interested in child safety to their largest annual fundraiser, the Super Hero 5k Fun Run/Walk. This event is fun for avid runners and casual walkers! Plus, 100% of the proceeds stay in Kalamazoo County to help educate children and mandated reporters on helping keep kids safe.

Water Street is extremely happy to support the amazing work of KCAN. Our hope is that you can join us in supporting this effort.

Supporting charities throughout Kalamazoo county

Water Street’s Loyalty Rewards program began in 2018 and features a new charity each quarter. With the help of our customers, we’ve been able to support the important work being done in our community by the following non-profit organizations:

Bronson Children’s Hospital – $1,196
Can-Do Kitchen – $945
Girls on the Run of Greater Kalamazoo – $1,329

Check out our Giving page to learn how your organization can apply to be considered as our next Loyalty Rewards Featured Charity.

 

 

 

We’re rekindling Willard’s Old Flame with a refreshed rendition of this popular spring and summer blend. Once earthy with a heavier profile, the new blend yields a very light, balanced and bright coffee. Beans from Brazil, Ethiopia and Costa Rica lend a chocolate and fruity aroma, paired with complex flavors of red fruit and nougat.

Willard’s Old Flame was first roasted in 2001 to honor our craft and the rich history of our roasting facility. Roasting the coffee helped to reignite the flame that had been part of the building since 1890. Built as a machine shop, it housed the Verdon Cigar Factory from 1900-08, then Bowers Lighter Co. until the mid-70s.

We’re proud to pay homage to this history and keep Willard’s flame burning bright!

The Bowers Machine Company building circa 1980-90s. Current location of Water Street’s roasting facility.